Legal / privacy

Privacy Policy

Last Updated: August 23, 2023

LAVU, Inc. (including, without limitation, affiliates, subsidiaries, partners, associates, divisions, agents, joint ventures, or other companies under common control with us which are collectively referred to herein as "LAVU") respects the privacy of users of our websites (collectively, the "LAVU Websites"). LAVU's privacy policy (this "Privacy Policy") is intended to inform you of our policies, procedures and practices regarding the collection, use and disclosure of any information that you provide through the LAVU Websites or through LAVU's applications, products and services (including the Marty platform).

Note that this Privacy Policy only applies to the LAVU Websites and LAVU's applications, products and services.

Individuals Located Outside the United States Who Use the LAVU Websites

LAVU, Inc. respects the privacy of users of our websites. This Privacy Policy is intended to inform you of our policies, procedures and practices regarding the collection, use and disclosure of any information that you provide through the LAVU Websites or through LAVU's applications, products and services.

The Types of Information We May Collect

We collect information from you in various ways when you access or use the LAVU Websites, including, without limitation, in the following ways:

(a) Personal Information Which We May Collect Via Information You Provide to Us

We may collect the information that you voluntarily provide to us. For example:

  • We may collect personal information from you, such as your first and last name, e-mail, telephone number and password when you create an account.
  • If you tell us where you are (e.g., by allowing your mobile device to send us your location or by entering your city, state and/or zip code information), we may use that information to provide you with location-based information, such as the location of restaurants in your proximity that use Lavu's applications, products or services. If you want to deactivate this feature, you can deactivate GPS on your mobile device.
  • If you utilize our applications, products or services which allow you to store preferences such as your location, recent orders and favorite menu items in order to make it more convenient for you to place additional orders in the future, we may collect that information.
  • If you order menu items from Lavu's Websites or from third-party websites that use Lavu's applications, products or services, we may collect information which we believe is necessary to complete the transaction, including, without limitation, your name and address.
  • If you provide us feedback or contact us via email, we may collect your name and email address, as well as any other content included in the email.
  • We may also collect other types of personal information that you provide to us voluntarily, such as any information requested by Lavu if you contact us regarding information about or support requests for any Lavu applications, products or services.

(b) Personal Information Which We May Collect Via Technology

We may collect information through technology, including:

  • Log file information automatically reported by your browser each time you access a web page, including your web request, Internet Protocol address, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
  • Cookies and similar tracking technologies to track activity on our websites and to hold certain information.

(c) Social Networking Websites and Services

The LAVU Websites and LAVU's applications, products and services may allow users to access social networking sites (each, an "SNS") to interact with and share their experiences. If you use an SNS that LAVU supports, we may receive information from that SNS to make it easier for you to create an account with LAVU and to show you relevant content from your friends. Any information that we collect from your SNS account may depend on the privacy settings you have established with that SNS.

(d) Location Information

If you have enabled location services on your mobile device and agree to the collection of your location when prompted, we may collect your location information in order to locate those restaurants or other businesses which are in proximity to you and which utilize LAVU's applications, products or services. If you do not want us to collect this information, you may decline the collection of your location or deactivate location services on your mobile device.

Type of Information Which We Do Not Normally Collect

We do not collect or process any of the following types of data unless we are required to do so by law (such as in the event of a court case):

  • Race or ethnic origin
  • Political opinions
  • Religious or philosophical beliefs
  • Trade union memberships
  • Genetic or biometric data
  • Health or mortality
  • Sex life or sexual orientation

How We Use Your Information

(a) General Use

In general, we use your personal information to respond to your requests, to provide you with the information, products and services that you request, or to aid us in serving you better. We may use your personal information in one or more of the following ways:

  • Facilitate the creation of and to secure your account on our network
  • Identify you as a user in our system
  • Provide improved administration of the Lavu Websites and Lavu's applications, products and services
  • Provide the applications, products and services you request
  • Improve the quality of your experience when you interact with the Lavu Websites or when you use Lavu's applications, products and services
  • Send you a welcome e-mail to verify ownership of the e-mail address that was provided when your account with Lavu was created
  • Send you administrative e-mail notifications, such as security or support and maintenance advisories
  • Respond to your inquiries related to employment opportunities or other communications from Lavu
  • Solicit your feedback
  • Send newsletters, surveys, offers, and other promotional materials related to our applications, products or services and for other marketing purposes

(b) Creation of Anonymous Information

We may create anonymous information records from personal information by excluding information (such as your name) that make the information personally identifiable to you. We may use this anonymous information to analyze request patterns and usage patterns so that we may enhance the LAVU Websites and our applications, products and services. We reserve the right to use and disclose anonymous information to third parties in our sole discretion.

Disclosure of Your Personal Data

(a) Lavu Partner Food Vendors

When you order menu items from restaurants or food vendors which utilize LAVU's applications, products or services (each, a "LAVU Partner Food Vendor"), we will transmit your order to such LAVU Partner Food Vendor location designated by you, so that such LAVU Partner Food Vendor can fulfill your order. We may also share your personal information with such LAVU Partner Food Vendor or its third-party providers so that they can directly market their products and services to you.

Because we do not control the privacy practices of the LAVU Partner Food Vendors, you should read and understand the privacy policies posted on the respective websites of such LAVU Partner Food Vendors.

Notice to California Residents

A California resident who has provided personal data to a business with whom he/she has established a business relationship for personal, family, or household purposes (a "California Customer") may request information about whether the business has disclosed personal information to any third parties for the third parties' direct marketing purposes. In general, if the business has made such a disclosure of personal data, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom personal data was disclosed in the preceding calendar year, as well as a list of the categories of personal data that were disclosed. To make such a request, please contact us.

(b) Third Party Service Providers

We may share your personal information with third party service providers to: provide you with the applications, products or services that may be available on the LAVU Websites; to conduct quality assurance testing; to facilitate the creation of accounts; to process payments; to provide technical support; and/or to provide other services.

(c) Affiliates

We may share some or all of your personal information with our affiliates, subsidiaries, partners, associates, divisions, joint ventures, or other companies under common control with us, in which case we will require those entities to honor this Privacy Policy.

A Note About Minors

We do not intentionally gather personal information about visitors who are under the age of 18. Furthermore, we do not intentionally allow visitors under the age of 18 to register for LAVU's applications, products or services. If a minor under the age of 18 submits personal information to us and we learn that the personal information is the information of a minor, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a minor, please contact us.

Links to Other Websites

LAVU's Websites may contain links to third-party websites. When you click on a link to any third-party website, you will leave a LAVU Website and go to a website owned and controlled by another entity and that entity may collect personal and/or anonymous information from you. Our provision of a link to any third-party website is for your convenience and does not signify our endorsement of such third-party website. We have no control over, we do not review, and we cannot be responsible for, these outside websites or their content.

Your Choices Regarding Your Information

You have several choices regarding use of your information on LAVU's Websites or LAVU's applications, products or services.

(a) Cookies

If you decide at any time that you no longer wish to accept cookies from the LAVU Websites or from LAVU's applications, products or services, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser's technical information. If you do not accept cookies, however, you may not be able to use all portions or all functionality of the LAVU Websites or LAVU's applications, products or services.

(b) Application

You can stop all collection of information by a LAVU application by uninstalling such application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

(c) How We Respond to Do Not Track Signals

Some web browsers transmit "do not track" signals to the websites and other online services with which your web browser communicates. There is currently no standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard is established, we may revise our policy on responding to these signals.

(d) Your Rights Regarding Personal Information

For personal information that we have about you, you can request the following:

  • Deletion of your personal information
  • Correction or amendment of your personal information
  • A copy of the personal information we hold about you
  • That we stop processing your personal information

For questions about this Privacy Policy, contact us at privacy@lavu.com.

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